Contact Us

phone icon

24-Hour Member Services

703-706-5000 or 800-296-8882
TTY/TTD: 703-739-3099

View more phone numbers

mail icon

General Mailing Address

 State Department Federal Credit Union
1630 King Street
Alexandria, VA 22314-2745

View more mailing addresses

monitor screen

General Email Correspondence

sdfcu@sdfcu.org

View more email addresses

For the latest updates on operations and information on financial hardship assistance, please visit our Coronavirus response page www.sdfcu.org/coronavirus.

Branch Locations

Secure Message Service

Routing Number: 2560-7534-2 | Swift Number: SDFCUS33

Social Media:

  


Phone Numbers

Phone Banking (Account24)

Available 24 Hours
703-706-5172 (direct)

Card Services

Available 24 Hours
703-706-5000
800-296-8882

International Toll Free Numbers for Card Services
Belgium: 0800-11-766
Canada: (800) 654-7728
France: 0800-90-1615
Germany: 0130810002
Guam: (800) 654-7728
Italy: 800-897-089
Japan: 0531-11-1727
Mexico: 00-1-800-336.7728
Panama: 00-1-800-111-0038
Philippines: 1-800-1-111-9081
Spain: 900-99-1164
United Kingdom: 0-800897330
United States: 800-296-8882

Mortgages

For help with new mortgages:
8:30 AM - 4:30 PM ET Monday-Friday
703-739-3092 (Direct)
800-296-8882

Member Solutions (Collections)

8:00 AM - 4:30 PM ET Monday-Friday
703-706-5100 (direct)
800-296-8882

Lending and Home Equity Center

8:30 AM - 4:30 PM ET Monday-Friday 
703-706-5116 (direct)
800-296-8882

Credit Card PIN Change

888-886-0083

Debit Card PIN Change

866-985-2273

Lost or Stolen Credit/Debit Card

703-706-5000
800-296-8882
or contact Visa directly at: 800-VISA-911

Flexpoints Rewards Program

888-695-8292

Mortgage Servicing

For help with existing mortgages:
8:30 AM - 4:30 PM ET Monday-Friday
703-706-5241 (direct)
800-296-8882

Wire Desk

8:00 AM - 4:00 PM ET Monday-Friday
703-706-5170 (direct) or 703-739-3027 (direct)
800-296-8882


Mailing Addresses

Deposits and Loan Payments

State Department Federal Credit Union
P.O. Box 1430
Alexandria, Virginia  22313-1430

Credit Card Payment Processing Department (Overnight)

PSCU
Visa
560 Carillon Parkway
St. Petersburg, Florida  33716

Supervisory Committee

State Department Federal Credit Union
Supervisory Committee
P.O. Box 1741
Alexandria, Virginia  22313-1741

Credit Card Payments

PSCU
Visa
P.O. Box 37603
Philadelphia, Pennsylvania  19101-0603

Credit Card General Correspondence

State Department Federal Credit Union
P.O. Box 1429
Alexandria, Virginia  22313-2029

 


Email Addresses

Lending Inquiries – Personal, Vehicle or Credit Card Applications
clspecialists@sdfcu.org 

New Mortgages and Applications
mortgage@sdfcu.org 

Mortgage Servicing
mortgage_service@sdfcu.org

New Accounts and Membership Applications
newaccounts@sdfcu.org 

Outgoing Wires
wires@sdfcu.org

Online Banking and Bill Pay
online@sdfcu.org

Home Equity Inquiries
hespecialists@sdfcu.org 

IRA Information
ira@sdfcu.org

Member Solutions (Collections) and Delinquency Inquiries
collections@sdfcu.org

Human Resources
hr@sdfcu.org 

Senior Management Team
senior_management@sdfcu.org 

Board of Directors
board@sdfcu.org